Chyba přístupu do paměti

Hello,
I try to login into the SFTP application, but there is an error message:
Thank you for your help.
Iveta Kotkova

WinSCP 5.19.2

Error message:
Chyba přístupu do paměti.

Stack trace:
(00086B15) msvcrt.dll._wcsicmp
(000878AF) ntdll.dll
(00073EE1) ntdll.dll.KiUserExceptionDispatcher
(0008DEF3) WindowsCodecs.dll
(0006EC8E) WindowsCodecs.dll
(00059981) WindowsCodecs.dll.DllGetClassObject
(000AA72F) combase.dll
(000A78EC) combase.dll
(000A789A) combase.dll
(000A5857) combase.dll
(000A3B20) combase.dll
(000B0ED0) combase.dll
(000A33EA) combase.dll
(000A2BE5) combase.dll
(00120592) combase.dll
(00120448) combase.dll
(001203CC) combase.dll
(000B0E98) combase.dll
(000B1998) combase.dll
(000B0E9F) combase.dll
(000DC98D) combase.dll
(000DBC16) combase.dll.CoCreateInstance
(000DBA29) combase.dll.CoCreateInstance
(00016E9B) thumbcache.dll
(00017116) thumbcache.dll
(0000D0DF)thumbcache.dll
(0000CF93)thumbcache.dll
(000173CE) thumbcache.dll
(00017558) thumbcache.dll
(0011B170) SHELL32.dll
(0011AF38) SHELL32.dll
(0011AEB8) SHELL32.dll
(0015E014) SHELL32.dll
(0015DE7B) SHELL32.dll
(00112C5F) SHELL32.dll.SHGetFileInfoW
(00112A2E) SHELL32.dll.SHGetFileInfoW
(001128B2) SHELL32.dll.SHGetFileInfoW

(00086B15) msvcrt.dll._wcsicmp
(00FBC612) C5294_3
(00FBE67A) ____ExceptionHandler
(00FBB434) __ExceptionHandler
(000878AF) ntdll.dll
(00073EE1) ntdll.dll.KiUserExceptionDispatcher
(0008DEF3) WindowsCodecs.dll
(0006EC8E) WindowsCodecs.dll
(00059981) WindowsCodecs.dll.DllGetClassObject
(000AA72F) combase.dll
(000A78EC) combase.dll
(000A789A) combase.dll
(000A5857) combase.dll
(000A3B20) combase.dll
(000B0ED0) combase.dll
(000A33EA) combase.dll
(000A2BE5) combase.dll
(00120592) combase.dll
(00120448) combase.dll
(001203CC) combase.dll
(000B0E98) combase.dll
(000B1998) combase.dll
(000B0E9F) combase.dll
(000DC98D) combase.dll
(000DBC16) combase.dll.CoCreateInstance
(000DBA29) combase.dll.CoCreateInstance
(00016E9B) thumbcache.dll
(00017116) thumbcache.dll
(0000D0DF)thumbcache.dll
(0000CF93)thumbcache.dll
(000173CE) thumbcache.dll
(00017558) thumbcache.dll
(0011B170) SHELL32.dll
(0011AF38) SHELL32.dll
(0011AEB8) SHELL32.dll
(0015E014) SHELL32.dll
(0015DE7B) SHELL32.dll
(00112C5F) SHELL32.dll.SHGetFileInfoW
(00112A2E) SHELL32.dll.SHGetFileInfoW
(001128B2) SHELL32.dll.SHGetFileInfoW

Status: all_insignificant

The problem happens rarely. I cannot reproduce it.