connection established and active session acheived but file transfer doesn't occur remains at 0% :: Support Forum

wanj2 Guest

connection established and active session acheived but file transfer doesn't occur remains at 0%

2016-01-15 15:27

I am kind of new to using command prompt for winscp. If someone can please help resolve my error below it would be greatly appreciated. As I don't know what steps to take next and I have looked through all of the other boards. WINSCP version 5.5.6.0.

option batch abort
option confirm off
open ftp://username:password@server -passive -explicitssl
put "local file" "destination folder" exit

"Copying files to remote side fialed".If you need the working log, please instruct me on how to get it.

Copying files to remote side failed.png (7.13 KB)

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,453
Location:: Prague, Czechia

Re: connection established and active session acheived but file transfer doesn't occur remains at 0%

2016-01-18

Please attach a full log file showing the problem (using the latest version of WinSCP).

To generate log file, use /log=path_to_log_file command-line argument. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.

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wanj3 Guest

log file

2016-01-19 02:40

log file

winscp.log (13.79 KB)

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,453
Location:: Prague, Czechia

Re: log file

2016-01-20

Can you even connect/list a directory with WinSCP GUI or any other FTP client?

It looks like the server is misconfigured or something is blocking a connection to the server.

Did you read the
https://winscp.net/eng/docs/ftp_modes
as recommended by a documentation to the error message "Timeout detected" that you are getting?
https://winscp.net/eng/docs/message_timeout_detected

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wanj
Joined:: 2016-01-15
Posts:: 3

Can you even connect/list a directory with WinSCP GUI or any other FTP client?

2016-01-20 18:17

I can connect and list a directory and transfer files manually. Is the network setup different between manual and automated file transfer?

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wanj3 Guest

Certificate or thumbprint

2016-01-21 20:31

When is a certificate or thumbprint mandatory when connecting to a ftp with explicit ssl?

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latest worklog Guest

winscp

2016-01-21 23:58

I figured out how to specify port 21

winscp.log (6.71 KB, Private file)

Description: figured out how to specify port

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wanj1 Guest

Re: log file

2016-01-22 00:26

martin wrote:

Can you even connect/list a directory with WinSCP GUI or any other FTP client?

It looks like the server is misconfigured or something is blocking a connection to the server.

Did you read the
https://winscp.net/eng/docs/ftp_modes
as recommended by a documentation to the error message "Timeout detected" that you are getting?
https://winscp.net/eng/docs/message_timeout_detected

Yes, I read the ftp modes article and there is more than one attempt to getting the file. I don't think the amount of time provided will solve this issue.

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wanj
Joined:: 2016-01-15
Posts:: 3

I attempted setting -timeout=500 and no sucess

2016-01-22 20:15

Can a firewall or NAT effect the command prompt utility different than when I transfer a file manually?

winscplog.txt (8.88 KB, Private file)

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wanj2 Guest

ftp test

2016-01-22 22:11

attached is the ftp test if that can help you help me.

FTPtest.txt (2.22 KB, Private file)

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martin◆ Site Admin

Re: I attempted setting -timeout=500 and no sucess

2016-01-25

wanj wrote:

Can a firewall or NAT effect the command prompt utility different than when I transfer a file manually?

Show us the manual log for comparison. The ftptest.net log is irrelevant as that connects from a different location than you do.

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wanj

Manual Log

2016-01-25 15:51

How do I retrieve the manual log? Is it the log that get when utilizing the command prompt utility.

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wanj5 Guest

firewall or other network issue on server

2016-01-25 23:44

I didn't test connecting with the GUI on the server until now. I was only connecting locally. Forum can be discontinued. thank you for your time. Great tool, very robust.

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