Post a reply

Before posting, please read how to report bug or request support effectively.

Bug reports without an attached log file are usually useless.

Options
Add an Attachment

If you do not want to add an Attachment to your Post, please leave the Fields blank.

(maximum 10 MB; please compress large files; only common media, archive, text and programming file formats are allowed)

Options

Topic review

den

It doesn't make any sense, I have to wait another hour or two to get there. Sorry, I am poor man, loosing my time, because this WinSCP doesn't work as expected. Already lost three days with crashes. I don't think it makes sense to do log. It needs a rewrite.
martin

Re: WinSCP crashes on FTP download

Please attach a full session log file showing the problem (using the latest version of WinSCP).

To generate the session log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.
den

WinSCP crashes on FTP download

System: Windows 11 Home 23H2,
WinSCP v.6.3.5
Connection: FTP, TLS/SSL Implicit encryption, 990
Download: Run in background, 9 files queue,

App crashes when downloading a huge amount of image files (~500k files of ~20Gb size). All images are placed in a single folder. Failed on ~4Gb download. Tried several times, one crash was on ~3Gb of data transferred, another crash was on 4Gb of transfer. Had to use FileZilla in order to finish the task.

Windows Event Log message:

Log Name: Application
Source: Application Error
Date: 11/13/2024 12:26:11 AM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: MYPC\User
Computer: MYPC
Description:
Faulting application name: WinSCP.exe, version: 6.3.5.14991, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 10.0.22621.4317, time stamp: 0x9b6f2fe8
Exception code: 0x0eefface
Fault offset: 0x0014b282
Faulting process id: 0x0x2790
Faulting application start time: 0x0x1DB353CA59CA769
Faulting application path: C:\Program Files (x86)\WinSCP\WinSCP.exe
Faulting module path: C:\windows\System32\KERNELBASE.dll
Report Id: 0279c5e5-7d84-4f82-8960-e3e40e13a90b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-11-12T22:26:11.7617658Z" />
<EventRecordID>4650973</EventRecordID>
<Correlation />
<Execution ProcessID="10208" ThreadID="14596" />
<Channel>Application</Channel>
<Computer>MYPC</Computer>
<Security UserID="S-1-5-21-3864980149-1904910340-305141080-1004" />
</System>
<EventData>
<Data Name="AppName">WinSCP.exe</Data>
<Data Name="AppVersion">6.3.5.14991</Data>
<Data Name="AppTimeStamp">00000000</Data>
<Data Name="ModuleName">KERNELBASE.dll</Data>
<Data Name="ModuleVersion">10.0.22621.4317</Data>
<Data Name="ModuleTimeStamp">9b6f2fe8</Data>
<Data Name="ExceptionCode">0eefface</Data>
<Data Name="FaultingOffset">0014b282</Data>
<Data Name="ProcessId">0x2790</Data>
<Data Name="ProcessCreationTime">0x1db353ca59ca769</Data>
<Data Name="AppPath">C:\Program Files (x86)\WinSCP\WinSCP.exe</Data>
<Data Name="ModulePath">C:\windows\System32\KERNELBASE.dll</Data>
<Data Name="IntegratorReportId">0279c5e5-7d84-4f82-8960-e3e40e13a90b</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>