Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.
<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>
WinSCP 5.7.4
Error message:
External exception EEFFACE
Stack trace:
(0000B54F) KERNELBASE.dll.RaiseException
(00052DD6) ntdll.dll
(0000F13E) ntdll.dll.KiUserExceptionDispatcher
(00496150) Jclhookexcept::_16408
(007E3C9E) C4799_3
(007E508F) _ReThrowException
(006FEDAD) TSFTPFileSystem::CopyToLocal
(007229C9) TTerminal::CopyToLocal
(0000C39F) TCustomScpExplorerForm::ExecuteFileOperation
(0000CFA8) TCustomScpExplorerForm::ExecuteFileOperation
(0000D02F) TCustomScpExplorerForm::ExecuteFileOperationCommand
(0000D167) TCustomScpExplorerForm::ExecuteCopyOperationCommand
(00032086) TNonVisualDataModule::ExplorerActionsExecute
(00382054) System::Actions::TContainedActionList::ExecuteAction
(00169BB5) Vcl::Actnlist::TCustomAction::Execute
(0033FF8C) System::Classes::_18201
(000152F7) USER32.dll
(00015D35) USER32.dll
(000167BF) USER32.dll
(00016885) USER32.dll.DispatchMessageW
I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.
Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.
<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>
WinSCP 5.9.1
Error message:
External exception EEFFACE
Stack trace:
(0000B54F) KERNELBASE.dll.RaiseException
(00052DD6) ntdll.dll
(0000F13E) ntdll.dll.KiUserExceptionDispatcher
(004B86AC) Jclhookexcept::_16408
(00862F8A) C5073_3
(0086437B) _ReThrowException
(0075FA89) TSFTPFileSystem::CopyToLocal
(007846E1) TTerminal::CopyToLocal
(0000DE8A) TCustomScpExplorerForm::ExecuteFileOperation
(0000EAE4) TCustomScpExplorerForm::ExecuteFileOperation
(0000EB6B) TCustomScpExplorerForm::ExecuteFileOperationCommand
(0000ECF2) TCustomScpExplorerForm::ExecuteCopyOperationCommand
(00037417) TNonVisualDataModule::ExplorerActionsExecute
(003B4AAC) System::Actions::TContainedActionList::ExecuteAction
(0019BCB1) Vcl::Actnlist::TCustomAction::Execute
(00372990) System::Classes::_18201
(000152F7) user32.dll
(00015D35) user32.dll
(000167CE) user32.dll
(00016895) user32.dll.DispatchMessageW
I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.