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Topic review

martin

Re: Loses connection regularly

Please post complete log. Do you have a different experience with any other SFTP client?
benhat

Loses connection regularly

I am new to using WinSCP, and I'm finding it very temperamental. I often have to attempt to log in to the server I'm using a couple of times before it actually connects. After that, I often lose connection sporadically. An example of a log file is below, where I attempted to refresh the current folder I was on to check I'm still connected.
. 2022-01-19 10:14:03.859 Session upkeep
. 2022-01-19 10:14:03.859 Looking for network events
. 2022-01-19 10:14:03.859 Timeout waiting for network events
. 2022-01-19 10:14:04.370 Session upkeep
. 2022-01-19 10:14:04.370 Looking for network events
. 2022-01-19 10:14:04.370 Timeout waiting for network events
. 2022-01-19 10:14:04.572 Getting current directory name.
. 2022-01-19 10:14:04.572 Listing directory "/gpfs01/home/msabh6/Simulation".
> 2022-01-19 10:14:04.572 Type: SSH_FXP_OPENDIR, Size: 39, Number: 4875
> 2022-01-19 10:14:04.572 0B,00,00,13,0B,00,00,00,1E,2F,67,70,66,73,30,31,2F,68,6F,6D,65,2F,6D,73,61,
> 2022-01-19 10:14:04.572 62,68,36,2F,53,69,6D,75,6C,61,74,69,6F,6E,
. 2022-01-19 10:14:04.572 Sent 43 bytes
. 2022-01-19 10:14:04.572 There are 0 bytes remaining in the send buffer
. 2022-01-19 10:14:04.572 Looking for network events
. 2022-01-19 10:14:04.573 Timeout waiting for network events
. 2022-01-19 10:14:04.573 Read 4 bytes (24 pending)
. 2022-01-19 10:14:04.573 Read 24 bytes (0 pending)
< 2022-01-19 10:14:04.573 Type: SSH_FXP_STATUS, Size: 24, Number: 4612
< 2022-01-19 10:14:04.573 65,00,00,12,04,00,00,00,00,00,00,00,07,53,75,63,63,65,73,73,00,00,00,00,
. 2022-01-19 10:14:04.573 Discarding reserved response
. 2022-01-19 10:14:04.573 Waiting for another 4 bytes
. 2022-01-19 10:14:04.574 Looking for incoming data
. 2022-01-19 10:14:04.574 Looking for network events
. 2022-01-19 10:14:21.162 Timeout waiting for network events
. 2022-01-19 10:14:21.162 Waiting for data timed out, asking user what to do.
. 2022-01-19 10:14:21.162 Asking user:
. 2022-01-19 10:14:21.162 **Host is not communicating for 15 seconds.
. 2022-01-19 10:14:21.162
. 2022-01-19 10:14:21.162 Wait for another 15 seconds?** ()
. 2022-01-19 10:14:21.461 Session upkeep
. 2022-01-19 10:14:21.664 Pooling for data in case they finally arrives
. 2022-01-19 10:14:21.664 Looking for network events
. 2022-01-19 10:14:21.664 Timeout waiting for network events
. 2022-01-19 10:14:21.965 Session upkeep
. 2022-01-19 10:14:22.153 Pooling for data in case they finally arrives
. 2022-01-19 10:14:22.153 Looking for network events
. 2022-01-19 10:14:22.153 Timeout waiting for network events
. 2022-01-19 10:14:22.479 Session upkeep
. 2022-01-19 10:14:22.681 Pooling for data in case they finally arrives
. 2022-01-19 10:14:22.681 Looking for network events
. 2022-01-19 10:14:22.681 Timeout waiting for network events
. 2022-01-19 10:14:22.993 Session upkeep
. 2022-01-19 10:14:23.172 Pooling for data in case they finally arrives
. 2022-01-19 10:14:23.172 Looking for network events
. 2022-01-19 10:14:23.172 Timeout waiting for network events
. 2022-01-19 10:14:23.489 Session upkeep
. 2022-01-19 10:14:23.675 Pooling for data in case they finally arrives
. 2022-01-19 10:14:23.675 Looking for network events
. 2022-01-19 10:14:23.675 Timeout waiting for network events
. 2022-01-19 10:14:23.988 Session upkeep
. 2022-01-19 10:14:24.190 Pooling for data in case they finally arrives
. 2022-01-19 10:14:24.190 Looking for network events
. 2022-01-19 10:14:24.190 Timeout waiting for network events
. 2022-01-19 10:14:24.487 Session upkeep
. 2022-01-19 10:14:24.686 Pooling for data in case they finally arrives
. 2022-01-19 10:14:24.686 Looking for network events
. 2022-01-19 10:14:24.686 Timeout waiting for network events
. 2022-01-19 10:14:24.995 Session upkeep
. 2022-01-19 10:14:25.189 Pooling for data in case they finally arrives
. 2022-01-19 10:14:25.189 Looking for network events
. 2022-01-19 10:14:25.189 Timeout waiting for network events
. 2022-01-19 10:14:25.482 Session upkeep
. 2022-01-19 10:14:25.689 Pooling for data in case they finally arrives
. 2022-01-19 10:14:25.689 Looking for network events
. 2022-01-19 10:14:25.689 Timeout waiting for network events
. 2022-01-19 10:14:25.988 Session upkeep
. 2022-01-19 10:14:26.207 Pooling for data in case they finally arrives
. 2022-01-19 10:14:26.207 Looking for network events
. 2022-01-19 10:14:26.207 Timeout waiting for network events
. 2022-01-19 10:14:26.490 Session upkeep
. 2022-01-19 10:14:26.701 Pooling for data in case they finally arrives
. 2022-01-19 10:14:26.701 Looking for network events
. 2022-01-19 10:14:26.701 Timeout waiting for network events

I can provide more details if needed, but I'm not really sure where to start with diagnosing this problem. Thanks.